How do you determine the services I or my family member will need?
Assessment. Free.
Does Medicare or commercial insurance cover your services?
Medicare covers short-term, intermittent, skilled care only. For more information on what Medicare does cover, please follow this link. Most long term care insurance carriers cover our services.
What is the difference between a full-employee company model and a registry?
1. Full Service Model (Always There Home Care model):
Under this model caregivers are full employees of the company. This involves more supervision and less potential liability for the client and/or family. In addition to the supervision and training the company provides, employees are also bonded and insured, and all of their payroll taxes are the responsibility of the company.
Further, the company is fully responsible for scheduling and replacing caregivers as necessary and for whatever reason. Where reliability and consistency are imperative for proper care, this is especially important.
2. Registries:
This model of agency acts as a "matchmaker" service, providing workers to clients and patients who need home care. The responsibilities of managing and supervising the worker fall to a family member, advisor or care manager. When a registry or privately placed care provider is in a private home supervision, monitoring, government-mandated taxes and workers' compensation coverage are the responsibility of the consumer. Since the registry does not employ the caregivers, the IRS prohibits registry personnel from supervising their in-home workers.
Again, if you are unsure about your options or choices, please feel free to give us a call. This is at absolutely no obligation. We understand the difficulties clients and their families face, and we want to assist in making the right choices.
What services beyond caregiving does Always There provide its clients?
Always There takes a comprehensive approach to providing our clients and families with stable environments and with overall peace of mind. To that end, the free services we provide beyond caregiving include:
- Accountability
- Professionalism
- Highly specialized, individualized care across a variety of settings
- Experienced, professional and well trained Certified Nursing
Assistants and Home Health Aides - RN supervision of all care
How are employees screened?
We perform national background checks, drug screens and DMV record checks on all our CNAs and Home Health Aides. We also perform personal and business reference checks on all new hires.
What are your hours of operation?
Always There Home Care representatives are available 24 hours a day, 7 days a week to answer any questions or respond to emergencies at 800.348.0485